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Honest Materials, Lasting Glow
Walnut, brass and glass come together in pieces built to look better with every passing year.
Quiet Light, Lasting Design
Timeless forms and gentle light that make every room feel calm, cozy and completely yours.
Frequently Asked Questions
What makes LongPlay Home different?
LongPlay Home focuses on thoughtful design, quality materials, and timeless aesthetics. Every piece is selected and refined to feel intentional, durable, and at home in real living spaces.
Where are your designs created?
Our designs are developed with a global design perspective, drawing inspiration from modern and classic interiors. Each piece is carefully produced and quality checked to meet our standards before shipping.
Can I trust the quality of your products?
Yes. Every LongPlay Home piece is inspected before it leaves our hands, securely packaged, and shipped with tracking, so you can shop with confidence from start to finish.
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
Orders are typically processed within 1–2 business days and transit times are estimated at 6–8 business days after dispatch.
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact LongPlay Home?
Business Address: Travessa Jardel Filho, 77, Piraporinha, Diadema, São Paulo 09950-675, Brazil
Warehouse Address: 40 N America Dr, West Seneca, NY 14224, United States
Store Email: info@longplayhome.com
Store Phone: +1 (917) 590-3749
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.
